Delivery & Returns

UK mainland delivery is FREE when you spend £25 or more online, there will be a £7.50 charge for orders below this value. Please refer to the table below for shipping costs to all other countries.

Please ensure that you provide a valid street address where somebody will be available to receive the parcel between 9am and 5pm as the courier service cannot provide specific delivery times. If you are unlikely to be at home during those hours, please provide an alternative address. G&P Supplements Ltd will not pay any re-delivery charge if you have refused delivery for any reason.

Shipping Costs

For delivery to the UK, please allow 3 – 5 working days. There may be slight delays if your package is being shipped abroad

UK Mainland: £7.50

Beligium, France, Germany, Luxembourg, Netherlands, Republic of Ireland, Northern Ireland, Scottish Highlands: 14.50

Austria, Denmark:  £16.00

Liechtenstein, Switzerland: £46.00

For delivery to the below please allow 4 – 6 working days

Czech Republic, Italy, Slovakia, Spain: £18.00

For delivery to the below please allow 5 – 7 working days.

Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia: £22.00

For delivery to the below please allow 3 – 5 working days

Bulgaria, Greece, Latvia, Lithuania: £30.00

For delivery to the below please allow 3 – 5 working days. There is also an additional customs charge included in the delivery.

Bosnia, Croatia, Iceland, Montenegro, Norway, Serbia: £60.00

Orders are dispatched from our premises and delivered to you in 5 working days.

All above costs are dependent on quantities and weight ordered

Please be aware orders placed over Bank Holiday weekends will be processed the next working day. You can expect delivery 72 hours after your order is processed.

Lost or Damaged Shipment

Please contact us on 01775 454999 (Mon – Fri: 9:30am – 5:00pm)

Returns and Exchanges

All Purchases are quality controlled and check prior to dispatch to all customers.

If you are not satisfied with your purchase and would like to return the goods, please contact us to discuss the reason for this.  If your refund request is approved, you will be required to return the item(s) to G&P Supplements Ltd in original condition within 14 days of purchase for a replacement, exchange or refund.

If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will arrange a replacement or refund.  In the event of this occurring, please contact us on 01775 454999 between 9.30am to 5.00pm (Mon – Fri) for return instructions. Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details. Our return address is:

G&P Supplements Ltd, Unit 6 Park Street Business Centre, Park Street, Chatteris, Cambridgeshire, PE16 6AE

If returning an item to us which we are not liable to collect at our cost (for example if you ordered the wrong flavour etc.), we suggest that you retain proof of postage for your own records in the event of the item/s failing to reach us. Please note that we do not issue refunds if the product has been opened.

PLEASE NOTE: Returned products must meet the following criteria to be eligible for a refund:

  1. The item must be in resalable condition, unsoiled and with no damage to the container,lid, seal or label.
    The item must be unopened.
    3. The item must be in the original packaging.
    4. The item must be returned within 14 days of purchase.
  2. Late returns

Returns outside 14 days may be accepted at the discretion of G&P Supplements Ltd

In the circumstance that customs & import duty is required, we will require payment from the customer before the sending of goods. Countries outside of the European Union can be subject to this, dependent on order value.

Please note, if customs duty is not paid for whatever reason, your order will be returned to G&P Supplements Ltd premises and a shipping handling fee will be deducted from your refund.

Please feel free to contact our Customer Service Team for any further information that may be required.

Please contact us on 01775 454999 if you have any questions or queries regarding your return. Please note that returns can take between 7-10 business days to receive and process, however, we will do our best to minimise any delay


For All trade and Wholesale deliveries please call us on 01775 454999